Hotel de la Cité Carcassonne - MGallery Collection | Hotel in Carcassonne
Hotel in City of Carcassonne, Carcassonne
Set in Carcassonne's circular walls, Hotel de la Cite Carcassonne - MGallery Collection is set in a Medieval-style chateau. The hotel features gardens and an outdoor pool with views of Saint Nazaire Basilica. Free WiFi and wired internet access is available. Classic or Provencal-style decoration and an iPod docking station feature in all of the guest rooms at Hotel de la Cite. Some rooms have a balcony with views of the city. Homemade pastries are served at breakfast and regional dishes are offered in the brasserie and summer restaurant. Guests can also dine at the Michelin-starred Barbacane restaurant or enjoy a cocktail in the bar. Guests can go wine tasting in the on-site cellar or organize a river cruise at the 24-hour reception. The hotel has a shuttle service and a valet service available for guests using the private car park. Carcassonne Train Station is 1.5 mi from the property. Narbonne is 38 mi away. Parking is available on site for an additional charge. - no ipod docking station in rooms - no brasserie and summer restaurant but an bar in the garden during summer where we can eat tapas with a view on the remparts - no wine tasting in the on-site cellar
Hotel de la Cité Carcassonne - MGallery Collection is located in Carcassonne.
This 58 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Air Conditioner, Pool, View, and several others. This is a 5 star rated property and has over 1104 reviews with the average score of 9 . Coming to Carcassonne and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.
You can check the reviews and description of this 58 Bedrooms Hotel if you want to learn more about this place in Carcassonne. These details are authentic, as they are provided by our partner, booking.com.
This Hotel de la Cité Carcassonne - MGallery Collection in Carcassonne is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Hotel de la Cité Carcassonne - MGallery Collection”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.
Amenities
Facility Overview
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Restaurant
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Breakfast in the room
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Bar
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Wine/Champagne
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Kids' meals
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Snack bar
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Fruit
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Special diet meals (on request)
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Parking
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Accessible parking
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Private Parking
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Hand massage
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Spa facilities
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Neck massage
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Spa lounge/Relaxation area
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Foot massage
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Steam room
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Tour or class about local culture
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Beauty services
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Full-body massage
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Massage
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Turkish/Steam Bath
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Body wrap
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Evening entertainment
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Temporary art galleries
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Back massage
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Spa
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Facial treatments
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Spa/Wellness packages
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Body scrub
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Body treatments
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Board games/Puzzles
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Elevator
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Pet friendly
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Smoke-free property
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Non-smoking rooms
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Air conditioning
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Family rooms
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Soundproof rooms
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Heating
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Safe
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Hypoallergenic room available
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Wifi in all areas
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Baggage storage
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24-hour front desk
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Meeting/Banquet facilities
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Dry cleaning
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Private check-in/out
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Daily housekeeping
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Ironing service
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Concierge
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Pet bowls
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Fax/Photocopying
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Laundry
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Room service
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Invoice provided
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Free Wifi
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Wifi
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Internet
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Outdoor pool (seasonal)
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Sun deck
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Garden
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Outdoor pool
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Terrace
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CCTV in common areas
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Fire extinguishers
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Key card access
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Smoke alarms
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Security alarm
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24-hour security
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Guest accommodation disinfected between stays
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Guests have the option to cancel any cleaning services for their accommodation during their stay
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Use of cleaning chemicals that are effective against coronavirus
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Linens, towels, and laundry washed in accordance with local authority guidelines
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Food can be delivered to guest accommodation
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Physical distancing in dining areas
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All plates, cutlery, glasses, and other tableware sanitized
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Shared stationery (e.g. printed menus, magazines, pens, paper) removed
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Hand sanitizer in guest accommodation and common areas
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Access to healthcare professionals
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Staff follow all safety protocols as directed by local authorities
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Face masks for guests available
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First aid kits available
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Cashless payment available
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Physical distancing rules followed
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Contactless check-in/out
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Heated pool
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Shallow end
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Swimming pool
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Beach chairs/Loungers
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Beach umbrellas
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Pool with view
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Fenced pool
Policies
The hotel is located in the heart of a unique historical monument. measures taken by the local authorities to preserve its environment include restricting vehicle access during the day. the hotel has a shuttle service and a valet service available for guests, guests are advised to contact the hotel before arrival in order to receive up-to-date information concerning access to the medieval citadel, to facilitate your stay the arrival, take place at our welcome point: 32 chemin des ourtetsplease inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, guests under the age of 18 can only check in with a parent or official guardian, swimming pool: closed from tue, sep 16, 2025 until wed, jun 10, 2026, swimming pool: closed from wed, jan 14, 2026 until mon, jun 15, 2026
Reviews
Room Arrangement
| Room Info | Facilities |
|---|---|
|
Superior King Room with Garden and Ramparts View
Room Type:
Double
Room Size:
25 m2
|
Food & DrinkBottle of water, Minibar, Tea/Coffee makerBathroomToilet, Shower cap, Private bathroom, Conditioner, Free toiletries, Toilet paper, Bathtub, Bathrobe, Hairdryer, Slippers, Shampoo, Towels, Body soapGeneralSmoke Alarm, Key card access, Air conditioning, Carpeted, Heating, Soundproof, Safe, Ironing facilities, Trash cansMedia & TechnologyTV, Flat-screen TV, Satellite channelsServicesWake-up service, Wake-up service/Alarm clockLiving AreaDeskBedroomLinens, Wardrobe or closet, Childrens' cribs, Extra long beds (> 6.5 ft)ViewView, Garden viewKitchenCleaning products, Electric kettle, Coffee machineAccessibilityAccessible by elevator, Upper floors accessible by elevatorRoom amenitiesNon-feather pillow, Hypoallergenic pillow, Clothes rack, Socket near the bed, Feather pillowPool and SpaPool towelsExclusive servicesConcierge services, Access to private pool |
|
Classic King Room with Street View
Room Type:
Double
Room Size:
22 m2
|
Food & DrinkBottle of water, Minibar, Tea/Coffee makerBathroomBathtub or shower, Toilet, Shower cap, Private bathroom, Conditioner, Free toiletries, Toilet paper, Bathtub, Bathrobe, Hairdryer, Slippers, Shampoo, Towels, Body soapGeneralSmoke Alarm, Key card access, Air conditioning, Carpeted, Heating, Soundproof, Safe, Ironing facilities, Trash cansMedia & TechnologyTV, Flat-screen TV, Satellite channelsServicesWake-up service, Wake-up service/Alarm clockLiving AreaDeskBedroomLinens, Wardrobe or closet, Extra long beds (> 6.5 ft)KitchenCleaning products, Electric kettle, Coffee machineViewCity viewAccessibilityAccessible by elevator, Upper floors accessible by elevatorRoom amenitiesNon-feather pillow, Hypoallergenic pillow, Clothes rack, Socket near the bed, Feather pillowPool and SpaPool towelsExclusive servicesConcierge services, Access to private pool |
|
Superior King Room with Terrace and Garden View
Room Type:
Double
Room Size:
20 m2
|
Food & DrinkBottle of water, Minibar, Tea/Coffee makerBathroomToilet, Shower cap, Private bathroom, Conditioner, Free toiletries, Toilet paper, Bathtub, Bathrobe, Hairdryer, Slippers, Shampoo, Towels, Body soapGeneralSmoke Alarm, Key card access, Air conditioning, Carpeted, Heating, Soundproof, Safe, Ironing facilities, Trash cansMedia & TechnologyTV, Flat-screen TV, Satellite channelsServicesWake-up service, Wake-up service/Alarm clockOutdoorsBalcony, TerraceLiving AreaDeskBedroomLinens, Wardrobe or closet, Extra long beds (> 6.5 ft)ViewView, Garden viewKitchenCleaning products, Electric kettle, Coffee machineAccessibilityAccessible by elevator, Upper floors accessible by elevatorRoom amenitiesNon-feather pillow, Hypoallergenic pillow, Clothes rack, Socket near the bed, Feather pillowPool and SpaPool towelsExclusive servicesConcierge services, Access to private pool |
|
King Suite
Room Type:
Suite
Room Size:
35 m2
|
Food & DrinkBottle of water, Minibar, Tea/Coffee makerBathroomShower, Toilet, Shower cap, Private bathroom, Conditioner, Free toiletries, Toilet paper, Bathtub, Bathrobe, Hairdryer, Slippers, Shampoo, Towels, Body soapGeneralSmoke Alarm, Key card access, Air conditioning, Hardwood or parquet floors, Soundproof, Heating, Safe, Ironing facilities, Trash cansMedia & TechnologyTV, Flat-screen TV, Satellite channelsServicesWake-up service, Wake-up service/Alarm clockLiving AreaDesk, Sitting area, SofaBedroomLinens, Wardrobe or closet, Childrens' cribs, Extra long beds (> 6.5 ft)ViewViewKitchenCleaning products, Electric kettle, Coffee machineAccessibilityAccessible by elevator, Upper floors accessible by elevatorRoom amenitiesSofa bed, Non-feather pillow, Hypoallergenic pillow, Clothes rack, Socket near the bed, Feather pillowPool and SpaPool towelsExclusive servicesConcierge services, Access to private pool |
|
Family Room with One Double and Two Single Beds
Room Type:
Quad
Room Size:
28 m2
|
Food & DrinkBottle of water, Minibar, Tea/Coffee makerBathroomToilet, Shower cap, Private bathroom, Conditioner, Free toiletries, Toilet paper, Bathtub, Bathrobe, Hairdryer, Slippers, Shampoo, Towels, Body soapGeneralSmoke Alarm, Key card access, Air conditioning, Carpeted, Heating, Soundproof, Safe, Ironing facilities, Trash cansMedia & TechnologyTV, Flat-screen TV, Satellite channelsServicesWake-up service, Wake-up service/Alarm clockLiving AreaDeskBedroomLinens, Wardrobe or closet, Extra long beds (> 6.5 ft)KitchenCleaning products, Electric kettle, Coffee machineViewCity viewAccessibilityAccessible by elevator, Upper floors accessible by elevatorRoom amenitiesFold-up bed, Non-feather pillow, Hypoallergenic pillow, Clothes rack, Socket near the bed, Feather pillowPool and SpaPool towelsExclusive servicesConcierge services, Access to private pool |
|
Junior King Suite with Single Sofa Bed
Room Type:
Suite
Room Size:
30 m2
|
Food & DrinkBottle of water, Minibar, Tea/Coffee makerBathroomShower, Toilet, Shower cap, Private bathroom, Conditioner, Free toiletries, Toilet paper, Bathtub, Bathrobe, Hairdryer, Slippers, Shampoo, Towels, Body soapGeneralSmoke Alarm, Key card access, Air conditioning, Hardwood or parquet floors, Soundproof, Heating, Safe, Ironing facilities, Trash cansMedia & TechnologyTV, Flat-screen TV, Satellite channelsServicesWake-up service, Wake-up service/Alarm clockLiving AreaDesk, Sitting area, SofaBedroomLinens, Wardrobe or closet, Childrens' cribs, Extra long beds (> 6.5 ft)ViewView, Garden viewKitchenCleaning products, Electric kettle, Coffee machineAccessibilityAccessible by elevator, Upper floors accessible by elevatorRoom amenitiesSofa bed, Non-feather pillow, Hypoallergenic pillow, Clothes rack, Socket near the bed, Feather pillowPool and SpaPool towelsExclusive servicesConcierge services, Access to private pool |
|
Suite with One Double and Sofa Bed with Terrace
Room Type:
Suite
Room Size:
40 m2
|
Food & DrinkBottle of water, Minibar, Tea/Coffee makerBathroomShower, Toilet, Shower cap, Private bathroom, Conditioner, Free toiletries, Toilet paper, Bathtub, Bathrobe, Hairdryer, Slippers, Shampoo, Towels, Body soapGeneralSmoke Alarm, Key card access, Air conditioning, Carpeted, Hardwood or parquet floors, Heating, Soundproof, Safe, Ironing facilities, Trash cansMedia & TechnologyTV, Flat-screen TV, Satellite channelsServicesWake-up service, Wake-up service/Alarm clockOutdoorsBalcony, TerraceLiving AreaDesk, Sitting area, SofaBedroomLinens, Wardrobe or closet, Childrens' cribs, Extra long beds (> 6.5 ft)ViewView, Garden viewKitchenCleaning products, Electric kettle, Coffee machineAccessibilityAccessible by elevator, Upper floors accessible by elevatorRoom amenitiesSofa bed, Non-feather pillow, Hypoallergenic pillow, Clothes rack, Socket near the bed, Feather pillowPool and SpaPool towelsExclusive servicesConcierge services, Access to private pool |
FAQ's
Is this City of Carcassonne hotel pet-friendly for guests?
Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.
What time is check-in & check-out at City of Carcassonne hotel?
Check-in time for City of Carcassonne hotel starts counting from 4:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.
Does the City of Carcassonne hotel have a swimming pool?
Yes, this City of Carcassonne hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.
How much does it cost per night to stay in City of Carcassonne hotel?
Best-rates for the City of Carcassonne hotel starts from $437 per night with includes Child Friendly, Parking, Accessibility, Entertainment, Hot Tub, Internet, Air Conditioner, Pool, View, Security/Safety, Toiletries, Guest Services, Pet Friendly, Oceanfront, Business Services, Wellness Facilities, Restaurant, Laundry, Ocean View, Balcony/Terrace, Sports/Activities, Spa, Fireplace/Heating, Bar, Breakfast with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.
Is City of Carcassonne hotel a family-friendly place to stay?
Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.
Is the City of Carcassonne hotel wheelchair accessible or offer services for disabled guests?
Based on the information received from our partner, the City of Carcassonne hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.
What is the minimum night stay policy for the City of Carcassonne hotel?
Based on the information reported by the owner or manager, the City of Carcassonne hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.
What cancellation policy is in place for City of Carcassonne hotel?
Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.
